Encounter AI is a technology company specializing in artificial intelligence solutions for the quick-service restaurant (QSR) and retail sectors. The company's flagship product, Mai, is an advanced AI-driven ordering assistant designed to improve the accuracy, speed, and overall customer experience in drive-thru and in-store settings. Mai leverages machine learning to stay updated on menu items and ordering preferences, enabling operators to better understand and serve their customers. The technology also offers automatic upselling suggestions, which can increase revenue, and helps reduce labor costs by augmenting human capabilities rather than replacing them. Encounter AI operates primarily in the North American market, targeting QSR chains and retail businesses that seek to enhance their service efficiency and customer satisfaction. The company generates revenue through a subscription-based model, where clients pay for access to the AI assistant and its ongoing updates and support.

Keywords: AI-driven, ordering assistant, quick-service restaurants, retail, customer experience, machine learning, upselling, labor cost reduction, North America, subscription model.