UseHero is a pioneering live chat application designed for retail stores, enabling seamless communication with customers via text, chat, and video calls. The platform enhances the omnichannel experience by integrating clienteling and conversational commerce tools, making it easier for retailers to connect with their customers both online and in-store. UseHero serves a diverse range of retail clients, from local bookstores to large beauty retailers like Credo Beauty. The company operates in the retail technology market, focusing on improving customer engagement and conversion rates through personalized virtual shopping experiences. UseHero's business model is subscription-based, generating revenue through monthly or annual fees paid by retail clients for access to its suite of communication tools. The platform has been experienced by millions of shoppers worldwide, offering a personal touch akin to in-store browsing. Key partnerships with major brands like Nike and size? further solidify its market presence and credibility.

Keywords: live chat, retail technology, omnichannel, clienteling, conversational commerce, virtual shopping, customer engagement, subscription model, Credo Beauty, Nike.