TokyWoky operates in the customer engagement and community management market, providing an all-in-one platform designed to help brands create unique experiences for their loyal customers and turn them into advocates. The company serves a diverse range of clients, primarily focusing on global brands looking to boost customer loyalty and engagement. TokyWoky's business model revolves around offering a white-label platform that integrates seamlessly with existing tech stacks, enabling brands to leverage user-generated content (UGC), product testing, and community insights to drive conversions and loyalty.

The platform offers various features such as community chat, forums, wikis, surveys, co-creation campaigns, and product tests. It also includes gamification elements and rewards to boost engagement. TokyWoky makes money through subscription fees for its platform and additional services like dedicated team support and easy migration to modern, adaptable platforms.

Keywords: community platform, customer engagement, UGC, gamification, brand loyalty, product testing, insights, white-label, global brands, tech integration.