Traveloka is a digital platform that operates in the travel and tourism industry, primarily serving customers in Southeast Asia. The company provides a comprehensive range of services including booking flights, accommodations, and tourist attractions. It caters to both individual travelers and groups, offering a one-stop solution for all travel needs.

Traveloka operates in a highly competitive online travel market, but differentiates itself through its user-friendly interface, extensive range of offerings, and flexible policies. The company allows customers to reschedule or request refunds without hassle, providing a level of convenience and security that is highly valued in the travel industry.

The business model of Traveloka is based on commission and service fees. When customers book flights, hotels, or tourist attractions through the platform, Traveloka earns a percentage of the transaction as commission. Additionally, the company may charge service fees for certain transactions.

Traveloka also offers multiple secure payment options and allows customers to pay in the currency that's most convenient for them, enhancing its appeal to a global customer base. The company also provides travel guides and inspiring articles to assist customers in planning their trips, adding value to its services.

In summary, Traveloka is a comprehensive travel booking platform that serves customers in Southeast Asia and beyond, offering a wide range of services and flexible policies. The company generates revenue through commissions and service fees from bookings made on its platform.

Keywords: Travel booking, Southeast Asia, Flights, Accommodations, Tourist attractions, User-friendly, Flexible policies, Commission-based revenue, Secure payments, Travel guides.