Unifonic is a technology startup that operates in the customer engagement and communication sector. The company provides businesses with a platform to reach their customers globally through various channels, including SMS, WhatsApp messaging, voice calls, and mobile push notifications. The platform is powered by artificial intelligence (AI) and allows businesses to automate their customer support, marketing, and other operations, thereby removing operational bottlenecks.

Unifonic's platform is designed to serve a wide range of clients, from large banks to on-demand service apps. The company's business model revolves around providing a single, integrated platform that allows businesses to communicate with their customers on their preferred channels without the need for coding. This is achieved through the use of programmable APIs, which are sets of rules that allow different software applications to communicate with each other.

The company makes money by charging its clients for the use of its platform and services. The platform allows businesses to generate more leads, accelerate sales, and improve customer engagement. It also provides solutions for streamlining customer fulfillment and workforce operations at scale.

In summary, Unifonic is a customer engagement platform that uses AI and programmable APIs to help businesses communicate with their customers more effectively and efficiently. The company operates in a global market and serves a diverse range of clients.

Keywords: Customer Engagement, Communication Platform, Artificial Intelligence, Programmable APIs, Operational Efficiency, Global Reach, Automation, Customer Support, Marketing, Sales Acceleration.