Zappix operates in the healthcare technology sector, providing digital patient engagement solutions designed to improve patient outcomes and streamline healthcare operations. The company serves healthcare providers, including hospitals, clinics, and medical practices, by offering innovative, visual web applications that deliver digital self-service to patients on any digital device. Zappix's solutions include automated appointment scheduling, text message reminders, and digital surveys, all aimed at enhancing patient satisfaction and reducing administrative burdens on healthcare staff. The business model is primarily B2B (business-to-business), generating revenue through subscription fees and service contracts with healthcare institutions. By leveraging technology to connect directly with patients, Zappix helps healthcare providers prevent patient leakage, improve referral conversion rates, and maintain full appointment schedules. The company operates in a market focused on digital health and patient engagement, addressing the growing need for efficient, patient-centered care.

Keywords: digital health, patient engagement, healthcare technology, appointment scheduling, text message reminders, HIPAA-compliant, patient outcomes, healthcare providers, B2B, digital surveys.